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"Plantiva: Your Pocket Plant Care Buddy"

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Project Overview

Plantiva is an AI-powered mobile app designed to help plant owners identify their plants, diagnose issues, and get simple, personalized care tips.

Project Duration: 7 weeks

My Role: UI/ UX Designer

Tools used: Figma/ Photoshop

The Problem

Many plant owners love the idea of having greenery at home, but struggle with day-to-day care. They often notice yellow leaves, brown tips, or drooping plants and aren’t sure what’s wrong or how to fix it. Most turn to Google or YouTube and get overwhelmed by conflicting information.

Solution

To build a simple, friendly app that instantly identifies plants, explains issues in a clear way, and gives easy care tips that help plants thrive.

Design
Process

Designing a smooth and intuitive experience meant using a structured process centered around real user needs. By grounding every step in user insights, we shaped Plantiva to address core pain points while delivering a simple and enjoyable gardening experience.

Understanding the user

  • User research

  • Personas

  • Problem statements

  • User journey maps

Starting the design

  • Paper wireframes

  • Digital wireframes

  • Low-fidelity prototype

  • Usability studies

Refining the design

  • Mockups

  • High-fidelity prototype

Iteration & Continuous Improvement

  • Keep refining based on evolvinguser needs and business goals.

Test

  • Takeaways

  • Next steps

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Empathize

Understanding the Users

User Research

in-depth interviews

Interviews

10 user responded

Survey

Qualitative Research Findings

Plants are beautiful, but care is hard to remember

Users love the idea of owning plants, but they struggle with routines. Watering frequency, sunlight needs, and seasonal changes are easily forgotten.

Botanical Plant Illustration_edited_edit

Diagnosis and watering confusion are the biggest pain points

Most users don’t know what’s wrong when a plant starts declining.
They also aren’t sure when to water or how much to water, which leads to overwatering, underwatering, and plant loss.

Information overload and lack of trust

Online advice is scattered and often contradictory.
Users bounce between blogs, forums, YouTube, Reddit, and apps—yet still feel unsure which advice is correct.

Current apps feel complex and overwhelming

Existing plant-care apps are cluttered, require too many steps, and hide simple actions behind confusing navigation.
Users want fewer taps and faster answers.

High demand for an AI-driven, instant, simple solution

People don’t want more information—they want the right information fast.
There is a strong appetite for an AI assistant that instantly diagnoses issues, recommends actions, and simplifies plant care.

Offline access is a key expectation

Plant care often happens where connectivity is weak (balconies, gardens, greenhouses).
 

Quantitative
Resarch

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Key  Findings 
 

  • 63% struggle to diagnose plant issues

  • 58% confused about watering

  • 47% are beginners

  • 78% rely on Google

  • 67% very interested in an AI assistant

  • 71% want an all-in-one app

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Competetive Analysis

Ease of Use

  • Feature-heavy

  • Can feel cluttered

  • Learning curve

  • Clean layout

  • Diagnosis path is long

  • Ads reduce usability

  • Very intuitive

  • Fast photo capture

  • Pushes too many upsells

  • Not intuitive

  • Built for farmers, not consumers

  • Data-heavy and technical

Diagnosis Accuracy

  • Basic symptom-based diagnosis

  • Not very accurate for early diseases

  • Relies heavily on user input

  • Stronger AI image recognition

  • Can misclassify similar symptoms

  • Good for common pests

  • Best-in-class plant identification

  • Diagnosis is broad, not detailed

  • Often “over-diagnoses” issues

  • Very strong diagnosis engine

  • Designed for agriculture, not houseplants

  • Accurate for pests/diseases

Offline Capability

  • Limited

  • Needs internet for most features

  • Some info cached

  • Diagnosis needs connectivity

  • Identification requires connection

  • Offline is weak

  • Some offline farming database

  • Heavy images still need internet

Personalization & User Support

  • Tailored plans

  • Good for beginners

  • Can feel generic over time

  • Some personalized advice

  • Limited customization

  • Mostly generic tips

  • Not tailored to the user’s environment

  • Not intuitive

  • Built for farmers, not consumers

  • Data-heavy and technical

Planta

PlantIn

PictureThis

Plantix

UX / Usability

  • Polished design

  • feature-heavy

  • multi-step flows Can be overwhelming

Watering Guidance

  • Detailed schedules

  • Adjusts recommendations

  • Can be overwhelming

  • Watering reminders included

  • Lacks nuance for pot size/soil type

  • Generic suggestions

  • Watering tips are high-level

  • Not personalized

  • Not a focus area

  • Barely covers watering

  • Not consumer-focused

  • Not helpful for casual owners

Personalization

  • Personalized schedules

  • manual inputs required

Define

Defining Users - Plantiva 

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Name: Emma Thompson
Age: 34
Occupation: Marketing Manager
Location: Urban apartment
Tech Comfort: Moderate
Plant Experience: Beginner to intermediate
Indoor/ Outdoor: 7 indoor-plants

Emma.png

“The Busy Plant Parent”

About Emma:

 

Emma loves having plants because they make her apartment feel warm and lively. She has 6 houseplants but feels unsure how to care for them properly. Her schedule is busy, and she often forgets watering routines or struggles to understand what’s wrong when a plant starts drooping or showing spots.

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Goals

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  • Keep her plants healthy without stress

  • Get quick, reliable answers when something looks wrong

  • Maintain a regular watering schedule

  • Avoid wasting time browsing blogs or videos

  • Build confidence as a plant owner

Motivations

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  • Wants a calm, beautiful living space

  • Likes the feeling of successfully caring for something

  • Wants to avoid the guilt of killing plants

  • Enjoys plants but doesn’t want them to feel like work

Frustrations

​

  • Cannot identify plant issues early

  • Forgets when she last watered each plant

  • Conflicting advice online

  • Existing apps feel cluttered and overwhelming

  • No offline access when she’s on her balcony or garden area

  • Feels anxious when plants start declining

Name: Daniel Reyes

Age: 45

Occupation: Engineer

Location: Suburban home with backyard

Tech Comfort: High

Plant Experience: Intermediate

Indoor/ Outdoor: 15 total

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“Daniel – The Practical Problem-Solver”

About Daniel: 

​

Daniel enjoys plants but approaches them from a practical, problem-solving mindset. He has a mix of indoor and outdoor plants, totaling around 12. He’s comfortable with technology, doesn’t mind learning, but gets frustrated when information feels inconsistent or overly complicated.

He wants clear, evidence-based guidance, not generic tips.

Goals

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  • Quickly identify what’s wrong when a plant shows symptoms

  • Avoid spending time digging through multiple sources

  • Get accurate, reliable, science-based recommendations

  • Track plant health in an organized way

  • Manage both indoor and outdoor plants efficiently

Motivations

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  • Wants his plants to grow well with minimal guesswork

  • Enjoys solving problems but dislikes wasted time

  • Prefers data-backed answers he can trust

  • Wants to maintain a well-kept home and garden

  • Feels satisfaction when plants thrive due to precise care

Frustrations

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  • Online information is repetitive and contradictory

  • Diagnosis tools in current apps lack accuracy

  • Needs clear steps, not vague “water more” or “use fertilizer” tips

  • Apps feel cluttered with too many features

  • Offline access is limited, especially in his backyard

  • Struggles to connect symptoms to root causes

Name: Mark Williams

Age: 60

Occupation: Retired schoolteacher

Location: Rural village

Tech Comfort: Low to moderate

Plant Experience: High (long-time gardener)

Indoor/ Outdoor: 45 total

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“Mark – The Experienced but Low-Tech Gardener”

About Mark: 

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Mark has been growing plants for decades — vegetables, herbs, houseplants, and small fruit trees. He lives in a quiet village with limited internet connectivity. He’s comfortable with hands-on gardening but not with modern plant-care apps. He finds most apps too complicated and prefers practical, simple instructions.

He values clarity over features and reliability over speed.

Goals

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  • Keep his garden and indoor plants healthy

  • Quickly identify unusual symptoms he hasn’t seen before

  • Get simple, actionable guidance

  • Access information even when offline

  • Use digital tools without feeling overwhelmed

Motivations

​

  • Takes pride in maintaining healthy plants and a productive garden

  • Enjoys teaching others and sharing knowledge

  • Prefers simple solutions that fit his lifestyle

  • Wants technology that “just works” without friction

Frustrations

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  • Weak or unreliable internet signals in his area

  • Apps packed with too many menus and buttons

  • Diagnosis tools that require multiple steps

  • Tiny text or cluttered screens

  • Overly scientific explanations that don’t give clear steps

  • Conflicting advice when he searches online

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Problem Statement

Emma is a/an busy urban plant owner who loves having plants but lacks confidence in caring for them
who needs simple, timely guidance to know exactly what her plants need and when
because she often forgets watering routines and struggles to understand why a plant is drooping or showing spots.

Emma.png

Daniel is a/an practical, tech-comfortable plant owner with 12 indoor and outdoor plants
who needs clear, evidence-based guidance he can trust
because he gets frustrated when plant care advice is inconsistent, generic, or more complicated than it needs to be.

Daniel.png

Mark is a/an experienced lifelong gardener with limited internet access and low comfort with modern apps
who needs a simple, reliable way to identify plant issues and get clear, practical instructions
because most plant-care apps feel overly complicated, feature-heavy, and not designed for the way he prefers to work.

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User Journey Map 

Emma – The Busy Plant Parent

Goal: Keep her plants healthy with minimal effort and quick, trustworthy guidance.

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Keep instructions short and simple
 

Add a trust marker (“Powered by expert data + AI”)
 

Use visuals to show what to do

Smart reminders based on plant type
 

Simple progress tracking
 

Encouraging notifications

Improvement opportunities

Immediate, simple diagnosis pathway
 

Use images/icons instead of text
 

Reassure her with credibility

Reduce steps to two taps
 

Use a clean, clutter-free UI

AI-guided camera prompts
 

Instant feedback if image quality is low
 

Quick processing time

Emotions

Worried
 

Unsure
 

Slightly frustrated

Curious
 

Hopeful
 

Wants fast answers

Focused
 

Slightly impatient
 

Wants accuracy

Relieved
 

Confident
 

Motivated

Empowered
 

Proud
 

Trust builds in the product

A. Spots  yellow

/Brown leaves
B. Feels unsure what caused it
C.  Looks for quick help

Task
List

A. Opens the app

B. Selects “Diagnose Plant”

C. Gets ready to take a photo

A. Snaps a picture

B. Adjusts angle/lighting

C. Submits for analysis

A. Reads diagnosis summary

B. Sees top 1–2 actions to fix it

C. Saves care plan

A. Adjust watering or light

B. Set reminders in app

C. See improvement over time

Action

Notices a
plant issue

Open Plantiva

Takes Photo of the Plant

Gets Diagnosis + Quick Fix

Follows Care Plan Easily

Affinity Map - Plantiva Card Sorting

“I ran card sorting to understand how users naturally group plant-care tasks. It helped me shape an information architecture that feels intuitive and reduces cognitive load.”

Easy to use

Simple interface

Simple, icon-driven navigation

Downloadable guide

Photo-based diagnosis

Fertilizer guidance

Visual step-by-step instructions

Offline access

AI-Powered Plant Diagnosis

Daily care reminders

Light meter

Low subscription cost

No login required

Symptom analysis

Soil-type information

One-time subscription cost

Voice input

Low-data mode

Health trends over time

Email

Community

hands free use

care
calendar

Homemade care tips

Organizing/Prioritizing Clusters

Ease of Use/
simplicity

Simple interface

No login required

Simple, icon-driven navigation

low-subscription cost

one-time
subscription
cost

Diagnosis & Problem Solving

AI-Powered Plant Diagnosis

Photo-based diagnosis

Light meter

Symptom analysis

Fertilizer guidance

Care Support & Maintenance

Health trends over time

Daily care reminders

Care calendar

Downloadable guide

Homemade care tips

Fertilizer guidance

Light meter

Soil-type information

Accessibility

Offline access

Hands-free use

Low-data mode

Voice input

Ideate

Crazy 8s

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I conducted a Crazy 8s exercise to explore various ways users could quickly diagnose plant issues. It helped me break out of my first idea and identify stronger, more intuitive interaction patterns before moving into wireframes.

Sketching

Sketching helped me translate abstract ideas from Crazy 8s into concrete layouts, clarify screen hierarchy, and quickly test different flows before committing to wireframes.

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Sitemap

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Storyboard

I used storyboarding to visualize the full user journey in context and validate the main user flow—from noticing a plant problem to getting a clear diagnosis and knowing exactly what to do next.

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Userflow

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Prototype

Wireframes

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User Interface 

Home page

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Plant Identifier

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Plant Identifier - Details

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Plant Diagnose - Details

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Plant Info/ History
 

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My Plants
 

Botanist Help (AI)
 

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Sign In/ Sign up
 

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Key Takeways
 

Impact:

By simplifying diagnosis and care recommendations, the design addressed users’ biggest pain points around trust and complexity. A study participant remarked, “This feels much easier than other plant apps I’ve tried.”

What I learned:

This project taught me the importance of grounding design decisions in real user research rather than assumptions. I learned that simplifying complex plant-care information into clear, actionable steps had a greater impact than adding more features. Rapid iteration and usability testing helped uncover trust and clarity issues early, allowing me to refine the experience into a more intuitive and confidence-building product.

Next Steps
 

First, validate the diagnosis flow with a few additional users to ensure clarity and accuracy.

Second, introduce a lightweight in-app community where users can share photos, ask questions, and learn from others, based on feedback from usability testing.

Third, explore simple personalization such as remembering a user’s plants and past issues to make guidance more relevant over time

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